Lancecorner

There is a pressing truth confronting business and this is Business Process Outsourcing (BPO). Business Process Outsourcing is about more than simply cutting costs. It is about increasing business value for a company. And one of the emerging countries in Business Process Outsourcing business and fast becoming E-services hub of Asia today is the Philippines.

The Philippines bested as the next frontier for Call Center and Business Process Outsourcing business. This is mainly for many reasons. The Philippines already captured 20 percent of the global market and it is projected that in the next years, the Philippines will have captured half of the world’s Call Center and Business Process Outsourcing business. More and more Companies have chosen the Philippines as a site to enlarge their Call Center Operation and BPO businesses based on the country’s strengths and potentials as follows:

1. The Filipino population is highly educated with a school system similar to that of the United States.

2. The Philippines has a reliable infrastructure and a low cost of qualified personnel.

3. The Philippines is considered as the third largest English-speaking country in the world with a population that averages 25 years old.

4. Right smack in the middle of Asia ; 3 to 5 hours from any of the Asian Capitals.

5. The Philippines offers highly-skilled workers with a strong customer orientation.

6. Filipinos are knowledgeable in IT-based jobs in fact, the Philippines ranks third in the knowledge and information-based jobs in the 2002 Global Technology Index Research done by the META Group.

7. The Philippine government is building up IT-enabled economy to make the Philippines the E-Services hub of Asia.

With this latest trend in global capitalism, the government should double its effort such as bringing down the cost of doing business so that country will be more lucrative in the outsoucing map.